- Service Agreement: By using our platform, you agree to abide by all service terms, including communication, project delivery, and payment through DigitalMarketingSabah.com.
- Payment Security: All payments are processed via our secured system. Funds are held in escrow until both freelancer and client confirm project completion.
- Refund Policy: Refunds are subject to review and approval based on valid disputes raised within 7 days of project delivery.
- User Conduct: Freelancers and clients must maintain respectful and professional communication at all times. Harassment or abuse may result in account suspension.
- Content Ownership: Upon full payment, all intellectual property rights for delivered work are transferred to the client unless otherwise agreed.
- Service Fees: Platform service charges apply to both clients and freelancers. Refer to our pricing policy for specific rates.
- Account Responsibility: Users are responsible for maintaining the confidentiality of their login credentials and all activities under their account.
- Modifications: DigitalMarketingSabah.com reserves the right to update these terms without prior notice. Continued use constitutes acceptance of the changes.
- Dispute Resolution: All disputes will be handled through our internal resolution process. We strive to ensure fairness for both parties.
- Contact Support: For questions or concerns, please contact our support team at support@digitalmarketingsabah.com.